Contact Us
If you need immediate assistance or have any questions about your order, simply click the button below to chat with our Customer Support team.
For returns and refunds, please allow 3–5 business days after we receive your returned package for the refund to be processed. Once completed, you’ll receive a confirmation notification.
Shopping Information
What products does Newly Yours offer?
We offer a premium collection of lingerie, babydolls, nightwear, bras, panties, shapewear, and intimate essentials designed for comfort, confidence, and style.
How do I choose the right size?
Simply refer to our Size Guide on each product page. If you still need help, our support team is happy to assist you.
Are your products true to size?
Yes, our products follow standard sizing. We recommend checking the size chart before placing your order.
Payment Information
Which payment methods do you accept?
We accept UPI, Credit & Debit Cards, Net Banking, Wallets, and Cash on Delivery (where available).
Is Cash on Delivery (COD) available?
Yes, COD is available for eligible PIN codes.
Are my payment details secure?
Absolutely. All transactions are processed through secure and encrypted payment gateways.
Order & Returns
Can I modify or cancel my order?
Orders can only be modified or cancelled before they are dispatched. Please contact our support team as soon as possible.
How do I know if my order is confirmed?
You’ll receive an order confirmation via email or SMS immediately after your purchase.
Can I return or exchange my order?
Due to hygiene reasons, intimate wear is generally not eligible for returns. However, damaged, defective, or incorrect items can be replaced.
What should I do if I receive a damaged product?
Contact us within 48 hours of delivery with photos, and we’ll resolve the issue promptly.